UNIVERSAL / INDUSTRIAL MODEM

Universal cellular modem for industrial automation with RS232 and RS485 cable. Available for LTE Cat.1, 2G, 3G, 4G, LTE Cat.M and Cat.NB networks.

Wireless modem
Wireless access
RS232/RS485
Industrial
Metering
Mount

 

Last Updated on 2025-10-29

UPGRADE THE MODEMS NOT THE SMART METERS!

All around the world mobile operators are shutting down 2G/3G networks in order to give way to 5G. Companies that operate smart meters with 2G/3G connectivity must plan the migration to the latest 4G LTE network which is well-positioned to dominate smart metering communication technologies in the upcoming years. The migration from GSM / UMTS to LTE has many advantages, for example, a shorter readout time due to the high-speed network with low latency.

Utilities have two options for migration: replace the meters or upgrade the modems! The 1st option comes with a high CAPEX, while the 2nd option is a future-proof solution that reduces TCO.

 

Quick Specifications — UNIVERSAL / INDUSTRIAL MODEM
Device type Universal cellular modem
Primary use case Industrial Automation, Industrial Data Collection, Smart metering (AMI/AMR), Smart Grid
Cellular & RF Access Technology LTE Cat.4 / LTE Cat.1 / Cat.M/NB / 450 MHz; 2G fallback
Protocols IEC Transparent, TCP
Interfaces, Physical Connectors RS232 (D-SUB9 or RJ12), RS485 (2-wire or 4-wire or RJ12)
Meter compatibility Universal meter, it can be installed to any kind of meter system
Power & Environment AC power from the meter  between -40 Celsius and +70 Celsius degree, IP51 protection
Approvals & Certifications CE, RoHS, ReD DA
Firmware Customized Free RToS (embedded system)
Configuration WM-E Term configuration software (downloadable) via local or TCP
Device Management Device Manager software (Remote provisioning, firmware update, bulk config)
Security TLS, Super capacitor (LastGASP notification) option

 

Our universal, external modem is easily mountable on a DIN-rail and operates from a 230V external power supply.

The case design and interfaces meet the industry standards and the strict requirements of the large meter manufacturers.

This device allows us to connect all kinds of industrial measurement systems with a central server by creating a transparent data link between a local system and an IP address or HES.

The modem offers remote access and configuration features.

 

Main features

  • Wireless module order options:
    • 4G LTE Cat.1 – 2G or 2G/3G “fallback”
    • LTE Cat.M / Cat.NB with optional 2G “fallback”
  • Design & connectivity meets with meter standards
  • Installable to any meter as universal, external modem
  • Power supply (AC) is required (optional DC can be used)
  • RS232 and RS485 port (connector outfit by order)
  • Transparent link / IEC 62056-21 protocol
  • Remote & safe firmware update and configuration
  • Supercapacitor option (for LastGASP SMS notification)
  • It can be mounted on a DIN-rail (order option)

 

Application & Use Cases

 

Industries

Design and outfit

  • Installable to any meter as universal, external modem
  • RS232 interface connector options: D-SUB9 / RJ12
  • RS485 interface connector options: 2- / 4-wire / RJ12
  • AC power connector (for external mains) – optional DC
  • Supercapacitor option

 

Compatibility

  • Installable to any meter as universal, external modem
  • Industrial and measurement systems

 

Operation

  • Transparent data transmission to the HES
  • Optional CSData call (2G)
  • Immediate SMS notification (Last GASP alert of power outage)

 

Accessories (order options)

  • AC power connector
  • SMA antenna (50 Ohm)
  • DIN-rail adapter
  • WM-E Term® software (mass firmware updates, reconfiguration of settings)
    You can manage the device by Device Manager® software

     

    Technical data

    Industrial RS485 Modem

    Product Datasheet

    Updated: 2023-11-22


    User Manual

    Updated: 2025-10-17

    WM-E Term User Manual

    Updated: 2025-12-04

    Parameter Description

    Updated: 2025-10-02

    WM-E Term Appendix

    Updated: 2025-01-22


    WM-E Term configuration tool

    Updated: 2025-12-04

    Factory configuration file (for WM-E Term software)

    Updated: 2021-11-02

    Video tutorial – Chapter 1. WM-E Term: Introduction

    Video tutorial – Chapter 2. WM-E Term: How to Create a log file from the connected modem?

    Video tutorial – Chapter 3. WM-E Term: Serial port connection settings

    Video tutorial – Chapter 4. WM-E Term: Debug redirection

    Video tutorial – Chapter 5. WM-E Term: How to change the Display Language?

    Video tutorial – Chapter 6. WM-E Term: Use Log Files in WM-E Term (Tutorial video)

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